Customer Service Representative - State Farm Agent Team Member
Bellefonte - PA
Customer Service Representative - State Farm Agent Team Member
Full Time • Bellefonte - PA
Responsive recruiter
Replies within 24 hours
Benefits:
- License reimbursement
- Opportunity for advancement
- Paid time off
- Training & development
- 401(k)
- Bonus based on performance
- Competitive salary
- Flexible schedule
ABOUT OUR AGENCY
I opened my agency in 1991 after previously working as a high school teacher, and that background helped shape the supportive and people focused culture we have in our office today. Our team of three works closely together, and we value creating an environment where everyone feels supported, connected, and willing to help one another succeed.
For our team, we offer a 401k plan, reimbursement for licensing costs and a strong focus on work-life balance. We enjoy simple traditions like Monday team lunches and believe a strong office culture starts with teamwork and trust. I’m looking for someone who is team oriented, outgoing, warm toward others, quick to learn, and someone who truly wants to be part of a supportive office that has each other’s backs.
ROLE DESCRIPTION:
I opened my agency in 1991 after previously working as a high school teacher, and that background helped shape the supportive and people focused culture we have in our office today. Our team of three works closely together, and we value creating an environment where everyone feels supported, connected, and willing to help one another succeed.
For our team, we offer a 401k plan, reimbursement for licensing costs and a strong focus on work-life balance. We enjoy simple traditions like Monday team lunches and believe a strong office culture starts with teamwork and trust. I’m looking for someone who is team oriented, outgoing, warm toward others, quick to learn, and someone who truly wants to be part of a supportive office that has each other’s backs.
ROLE DESCRIPTION:
As a Customer Service Representative - State Farm Agent Team Member with Cindy Evcic - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES:
RESPONSIBILITIES:
- Answer customer inquiries and provide policy information.
- Assist customers with policy changes and updates.
- Process insurance claims and follow up with customers.
- Maintain accurate records of customer interactions.
QUALIFICATIONS:
- Communication and interpersonal skills.
- Detail-oriented and able to multitask.
- Previous customer service experience preferred.
Compensation: $40,000.00 - $50,000.00 per year
Are You Driven & Ambitious?
We are an established, growth-oriented agency with a team of highly motivated individuals. Our team works hard to reach our goals together as a team and have fun while we are doing it! If you're willing to work hard and you expect to get results from yourself and those around you, we want to meet you and talk about the opportunity we have for you. If you are self-motivated, possess an entrepreneurial spirit and have a desire to win and achieve results, please consider joining our team.
About Our Agency
- Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.
- We help customers with their insurance and financial services needs, including Auto Insurance, Home Insurance, Life Insurance, Retirement Planning, and Renters Insurance.
- I have been a State Farm agent since 1992.
- I am a proud graduate of Penn State.
- Our agency has received awards including: President's Club, Ambassador Travel, Legion of Honor, Crystal Excellence Award, Silver Scroll, Golden Triangle, and Bronze Tablet
We look forward to speaking with you!
State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.
(if you already have a resume on Indeed)
Or apply here.
Make a difference in your community every day
Gain confidence and grow your career
Earn benefits and rewards that are second to none